Storm claims made simpler
Roof insurance claim assistance in Austin, TX
A storm claim can feel like a second job. We give you the documentation and repair information you need, and can be on site when the adjuster visits.
- Dated photo documentation
- Line-item repair estimates
- Available for the adjuster visit
- We explain the paperwork in plain English
Insurance Claim Assistance you can count on
You pay for your homeowner's policy so you are protected when a storm hits. Getting a fair outcome often comes down to one thing: clear evidence of the damage and an accurate scope of repairs.
That is where we come in. We inspect the roof and exterior, photograph the damage, and write a detailed repair estimate. When your adjuster comes out, we can be there to point out what we found, so nothing gets missed.
Your claim is between you and your insurance company. Under Texas law, a roofing contractor cannot negotiate your claim for you, and only a licensed public adjuster or attorney can do that. We stick to what we know: the roof, the damage and the cost to repair it.
How we help
Evidence
Photos of every affected slope, vent, gutter and elevation.
Accurate estimates
A detailed scope that covers everything the repair will actually require.
On site with the adjuster
We can walk the roof with your adjuster and show the damage first-hand.
What to keep for your claim
- Photos of the damage, inside and out
- The date and time of the storm
- Receipts for tarps and emergency repairs
- Your policy number and claim number
- All letters and emails from your insurance company
What you pay
Texas law requires policyholders to pay their deductible, and contractors cannot waive it, absorb it or offer rebates to cover it. If anyone offers to "take care of your deductible", treat that as a warning sign.
How it works
How a storm claim usually works
Free inspection
We check for storm damage and tell you honestly whether a claim makes sense.
You file the claim
You contact your insurance company and receive a claim number.
Adjuster visit
The adjuster inspects the property. We can be on site to show what we found.
Repairs begin
Once you have your approved scope, we schedule the work and keep you updated.
Insurance Claim Assistance FAQs
Should I call you or my insurance company first?
Many homeowners call us first for a free inspection, so they know whether the damage is worth filing for. It is your choice, and you can call your insurance company at any time.
Will filing a claim raise my rates?
That depends on your insurer and policy, so we cannot answer it for you. Your agent can tell you how a claim would affect your coverage.
What if my claim is denied?
Ask your insurance company to explain the decision in writing. We can share our documentation with you. For a dispute, you may want to talk to a licensed public adjuster or attorney.
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Roof or siding problem? Talk to a real person now.
Call us 24/7 or book a free inspection. We serve the whole Austin metro.